Cancellation & Refund Policy – RamthaMedia

A Modern Digital Publishing, News & Smart Shopping Media Platform

Last Updated: February 2026
Website: https://ramthamedia.com

This Cancellation & Refund Policy applies to all purchases made through RamthaMedia, including:

✔ Digital Products (eBooks, PDFs, instant downloads)
✔ Print Books (India delivery)
✔ Paid digital content or services

By placing an order on our website, you agree to the terms below.

1. Products We Offer

RamthaMedia provides three types of offerings:

📘 a) Digital Products (Worldwide)

eBooks / PDFs
Instant downloads
Email delivery
No physical shipping

📕 b) Print Books (India Only)

Printed books
Courier delivery (Delhivery / DTDC / Speed Post etc.)
Requires valid Indian address & phone number

🛒 c) Third-Party / Affiliate Products

Amazon or partner products
Purchased on external platforms
Governed by the seller’s own refund policies

Cancellation & refund rules vary for each type.

2. Cancellation Policy – Digital Products (Instant Downloads)

All digital products are delivered instantly after successful payment via:

Download link
Email delivery
Account → Downloads section

Because digital files are:

✔ instantly accessible
✔ downloadable
✔ non-returnable
✔ sometimes watermarked or personalized

❌ CANCELLATION IS NOT POSSIBLE

Digital purchases cannot be cancelled or refunded once payment is completed.

This includes:

Wrong book selected
Changed mind
Incorrect email
Device or download issues
Delay in accessing files
Expired link

✔ Exception

If there is a technical delivery failure, we will:

Re-send the file manually
Provide fresh access

3. Cancellation Policy – Print Books (India Only)

Print books enter printing & packing quickly.
Therefore, cancellation is time-sensitive.

✔ Cancellation Allowed ONLY IF:

Order is still “Processing”
Printing not started
Not packed
Not shipped

❌ Cancellation NOT Allowed IF:

Printing started
Packed
Shipped
Courier accepted parcel
Out for delivery

Once shipped → cancellation is not possible.

4. How to Request Cancellation (Print Only)

Email: connect@ramthamedia.com

Include:

Full Name
Order ID
Email address
Reason

We will verify eligibility and confirm.

5. Refund Policy

a) Digital Products

❌ No refunds. All digital sales are final.

b) Approved Print Book Cancellations

If cancelled before printing/shipping:

✔ Refund issued to original payment method
✔ Processing time: 3–7 business days
✔ Gateway fees may be deducted (non-refundable)

c) After Delivery

Delivered books are not refundable.

Only replacement allowed for defects.

6. Replacement Policy (Print Books Only)

You may request a free replacement if the book is:

✔ Damaged
✔ Misprinted
✔ Missing pages
✔ Incorrect item

Within 24–48 hours send:

Photos/videos
Package images
Order ID

If replacement is not possible → refund may be issued.

7. Orders Placed by Mistake

Digital

❌ Cannot be cancelled/refunded

Print

✔ Allowed only before printing/shipping

8. Delivery Failures

Digital

Issues due to:

wrong email
spam folder
browser problems

✔ We re-send manually within 24 hours

Print

Failures due to:

wrong address
wrong phone
customer unavailable

❌ Not eligible for refund
Courier delays are outside our control.

9. Payment Debited But Order Not Generated

If payment deducted but no order created:

We will:
✔ Deliver manually OR
✔ Process order OR
✔ Refund (if required)

10. Affiliate / Third-Party Products

Products purchased via:

Amazon
External sellers
Partner platforms

Are governed by their own return/refund policies.

RamthaMedia cannot process refunds for those purchases.

11. Fraudulent or Misuse Attempts

False claims or abuse may result in:

Order blocking
Account suspension
Reporting to payment gateways
Legal action as per Indian law / RBI guidelines

12. Contact Us

For support, cancellation, or replacement:

RamthaMedia Support Team
📧 ramthamedia@gmail.com or connect@ramthamedia.com

Response time: usually within 24 hours.